Welcome to Eazipoint Business Technology Limited ("Eazipoint", "eazipoint.com", "we", "us", "our" or "ours"). These terms and conditions apply to all types of services Eazipoint offers, both direct or indirect.
Users must: provide accurate information when making a booking; follow hotel and event policies regarding check-ins, cancellations, and service usage; ensure they meet all requirements for hotel stays and event attendance; not engage in fraudulent activities, including fake bookings or chargebacks; and understand that service complaints must be addressed with the hotel/event organizer first before contacting Eazipoint.
Eazipoint is an intermediary platform connecting users with hotels (not limited to organizations that go by 'hotel' only, but also applies to 'motels', 'inns', 'apartments', 'suites' and 'estates') and event organizers. We do not own, control, or manage the hotels or events listed on our platform.
Prepayment: Users can pay online via card or bank transfer at the time of booking.
Pay-on-Arrival: Some hotels allow payment at check-in (if applicable). Eazipoint cannot guarantee reservations will be kept until arrival when this option is used.
Event Ticket Payments: Full payment is required at the time of booking for events.
A No-Show occurs when a user fails to check in at a hotel or attend an event without prior cancellation. Hotel Bookings: the hotel's no-show policy applies and may include a 100% charge. Event Tickets: non-refundable and non-transferable if a user does not attend the event.
Refund of payment already paid to your preferred service provider is subject to their cancellation/no-show charge. Refunds cannot be made on any reservations made on a "non-refundable policy". Event tickets are non-refundable unless the event is cancelled. Refund processing takes 5-10 business days, where applicable.
Eazipoint (eazipoint.com) bears no responsibility for any liability that may arise from the booking service, either to the service provider, customer or any government agency. Eazipoint is not responsible for the quality of services provided by hotels or event organizers.
Eazipoint collects and stores user data necessary for processing bookings. Payment details are encrypted and processed securely by third-party providers. Eazipoint complies with the Nigeria Data Protection Act (NDPA). See our Privacy Policy for full details.
These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved through arbitration or legal proceedings in Nigeria.
Email: support@eazipoint.com or eazipoint@gmail.com · Phone: 08071717689, 09073107772 · WhatsApp: 07042922699
Address: Boji-Boji Owa, Agbor, Delta State, Nigeria