PRIVACY POLICY

Eazipoint (eazipoint.com) has created this privacy policy to demonstrate our commitment to the privacy of the users of our websites. Please read the following to learn more about our privacy policy, and how we treat personally identifiable information collected from our visitors and users.

What this Privacy Policy Covers

Your utilization of any of our services warrant that you will not make unlawful use of this website or any contents and materials we provide through other means with which we correspond with you or final parties on your behalf.

This privacy policy does not apply to the practices of companies that Eazipoint (eazipoint.com) does not own or control, or of persons that Eazipoint (eazipoint.com) does not employ or manage, including any third-party content contributors bound by contract and any third-party websites to which Eazipoint websites link.

Our Service Scope

Eazipoint is an intermediary platform connecting users with hotels (not limited to organizations that go by 'hotel' only, but also applies to 'motels', 'inns', 'apartments', 'suites' and 'estates') and event organizers. We do not own, control, or manage the hotels or events listed on our platform.

Eazipoint (eazipoint.com) provides temporary accommodation of all types, which include event halls, motels, hotels, apartments, etc. alongside event tickets. The provision of these services are found on the website through which you can book for your chosen service. When you make a booking, you enter into a direct agreement with the hotel or event organizer generally referred to as "Final Party" or “Service Provider”. Right after your booking is placed, Eazipoint (eazipoint.com) acts simply as a mediator between you and the service provider.

We pass along information you have provided towards placing a reservation unto the final party and relay confirmation messages, updates and invoices back to you via SMS and email for and on their behalf. The accuracy of information provided on the website is exclusive to the service providers who are responsible for updating their accounts with eazipoint.com on their current status. Though we aim to provide information about final parties which are as correct as possible, we will not confirm, neither will we guarantee that they are complete or accurate.

Hotel recommendations on our website are not given by us, we do not verify them and therefore cannot give assurance about them. We will only offer suggestions based on criteria provided by you, but choices made by you are entirely your decision and any disappointments that is met cannot amount to a liability that we would bear.

Eazipoint (eazipoint.com) is not responsible for service failures caused by Final parties. All cancellations, refunds, and modifications are subject to the policies of the respective hotel or event organizer. Eazipoint (eazipoint.com) does not set the prices for hotels or event tickets. The prices are determined by the service providers.

Collection and Use of Personal Information

You can visit the websites of eazipoint.com without revealing any personal information. However, eazipoint.com needs certain personal information if you wish to purchase our products, register for an affiliate account, receive eazipoint.com newsletter, or use certain eazipoint.com services.

We collect different types of personal data to process your bookings, improve our services, and ensure security. Where required, this information may include:

• Personal Information such as Full Name, Email Address, Phone Number, Billing and/or your company contact information such as Payment Information (securely processed by third-party payment providers)
• Booking & Transaction Details such as Hotel reservations and event ticket purchases, Check-in/check-out dates, Event dates and ticket types, Payment history and refund requests
• Device & Browsing Data such as IP Address & Location Data, Browser type, operating system, and device information, Cookies and tracking technologies for analytics
• Customer Support & Communication Data such as Chats, emails, or support requests made to Eazipoint

Eazipoint (eazipoint.com) will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member's account, and to contact you regarding new products and services.

By accessing the services of Eazipoint (eazipoint.com) and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Eazpoint (eazipoint.com) undertakes not to violate the privacy of Visa cardholders or any other cardholders who transact on eazipoint.com.

Collection and Use of Non-Personal Information

Eazipoint (eazipoint.com) automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. Eazipoint only collects user data for legitimate purposes, including:

• To process and confirm hotel bookings and event tickets
• To send booking confirmations and updates via email and SMS
• To prevent fraudulent transactions and ensure security
• To comply with financial and legal regulations
• To improve our website experience through analytics
• To provide customer support and resolve disputes

We do not sell or rent personal data to third parties.

Eazipoint (eazipoint.com) may use this information to customize the advertising and content you see and to fulfill your requests for certain products and services. However, Eazipoint (eazipoint.com) does not connect this non-personal data to any personal information collected from you.

Eazipoint (eazipoint.com) also allows third party companies that are presenting advertisements on some of our pages to set and access their cookies on your computer. Again, these cookies are not connected to any personal information. Third party cookie usage is subject to their own privacy policies, and Eazipoint (eazipoint.com) assumes no responsibility or liability for this usage.

Information Sharing and Disclosure

Eazipoint (eazipoint.com) may disclose your personal information to third parties who work on behalf of Eazipoint (eazipoint.com) to provide products and services requested by you. We will share personal information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information.

These includes:

• Hotels & Event Organizers: Booking details are shared with the service provider you book with.
• Payment Processors: Secure payment information is handled by trusted third-party providers.
• Regulatory Authorities: If required by law, we may share data with legal or financial authorities.

Eazipoint (eazipoint.com) may otherwise disclose your personal information when:

• We have your express consent to share the information for a specified purpose;
• We need to respond to subpoenas, court orders or such other legal process;
• We need to protect the personal safety of the users of our websites or defend the rights or property of eazipoint.com;
• We find that your actions on our websites violate the eazipoint.com Terms of Use document or any of our usage guidelines for specific products or services.

How We Protect Your Data

• Encryption: All sensitive data is encrypted before transmission.
• Secure Payments: Payment details are processed using high-security standards.
• Restricted Access: Only authorized personnel can access personal data.
• Firewall & Security Monitoring: Our platform is monitored for security threats.

In case of a data breach, we will notify affected users and take immediate action.

Consent

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to eazipoint.com. If you have provided personal information to eazipoint.com and no longer consent to its use or disclosure as outlined herein, please notify eazipoint.com at eazipoint@gmail.com.

Security

Unfortunately, no data transmission over the Internet can be considered 100% secure. However, your eazipoint.com Information is protected for your privacy and security. In certain areas of our websites, as identified on the site, eazipoint.com uses industry-standard SSL-encryption to protect data transmissions.

We also safeguard your personal information from unauthorized access, through access control procedures, network firewalls and physical security measures. Further, eazipoint.com retains your personal information only as long as necessary to fulfil the purposes identified above or as required by law.

Questions or Suggestions

For privacy-related inquiries or to exercise your data rights or you have questions or suggestions about this privacy policy, or your own personal information, contact us:

Via Email: privacy@eazipoint.com
Phone: 08071717689, 09073107772
WhatsApp: 07042922699
Address: Boji-Boji Owa, Agbor, Delta State, Nigeria